Tuesday, July 7, 2009

You don't write. You don't call.

The customer service at ToryBurch.com is completely slacking! I checked my email today and saw that one of my sandals (the bright pink) is ready to ship (money not charged to my Amex yet), but I got absolutely no follow up on the yellow-green pair. I don't care if you can't fill my order, but at least shoot an automated email stating that my order is cancelled.

I need to keep track of my packages this week!

Lucky, lucky me. Justin told me that a very, very special Louis Vuitton bag was ordered for me. I don't want to reveal too much, but he doesn't remember all the details of what's coming... but it required a charge send to be shipped to Chicago and then shipped to me (as a security precaution against credit card fraud). But I definitely won't see myself coming and going! Limited edition and all that.

I'm going to be stalking the mailroom in our building all week.

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